Shipping policy
SHIPPING AND DELIVERY POLICY — IOSEF TECH
1. DELIVERY AREAS
We deliver nationwide across South Africa. For deliveries outside South
Africa, please contact our team to confirm feasibility and costs.
2. DELIVERY TIMEFRAMES
Standard orders are typically delivered within [3-7] business days of
order confirmation, depending on product availability and your location.
Bulk or custom orders may require a longer lead time, which will be
confirmed at the time of quotation.
3. SHIPPING COSTS
Shipping costs are calculated based on order size, weight, and delivery
location, and will be reflected in your quotation or at checkout.
[Free delivery may apply to orders over a certain value — confirm if
applicable.]
4. ORDER TRACKING
Once your order has been dispatched, you will receive confirmation with
any available tracking details.
5. FAILED DELIVERY ATTEMPTS
Please ensure someone is available to receive the delivery at the
address provided. If a delivery attempt fails due to an incorrect address
or unavailability, additional delivery charges may apply for redelivery.
6. RISK AND OWNERSHIP
Risk in the goods passes to the customer upon delivery. Ownership passes
once payment has been received in full.
7. BULK AND FREIGHT ORDERS
Large or bulk orders may be shipped via freight courier and could require
additional lead time for palletising and logistics coordination. Our team
will confirm specific arrangements for these orders.
8. CONTACT US
For questions about delivery, contact info@iosef.co.za or
+27 83 653 1373.