Terms of service
TERMS OF SERVICE — IOSEF TECH
These Terms of Sale govern all quotations, orders and purchases made with
IOSEF Tech ("we", "us", "our") via iosef.co.za or through direct
correspondence with our team. By placing an order, you agree to these
terms.
1. QUOTATIONS
Quotations are valid for 7 days from the date issued unless otherwise
stated, and are subject to product availability and pricing at the time
of order confirmation.
2. ORDER ACCEPTANCE
An order is only confirmed once we have issued written confirmation
(email or invoice). We reserve the right to decline or cancel any order
prior to confirmation, including in cases of pricing errors, stock
unavailability, or suspected fraud.
3. PRICING AND PAYMENT
All prices are quoted in South African Rand (ZAR). Payment is due via EFT or
card prior to dispatch, unless a credit account has been approved for
your organisation, in which case payment terms of 30 days from invoice
date apply.
4. DELIVERY
Estimated delivery timeframes are provided at the time of quotation and
are not guaranteed. Risk in the goods passes to the customer upon
delivery to the address provided. See our Shipping & Delivery Policy for
further detail.
5. WARRANTY
All products are supplied with the applicable manufacturer's warranty.
IOSEF Tech does not provide warranties beyond those offered by the
original manufacturer, except where required by law.
6. LIMITATION OF LIABILITY
To the maximum extent permitted by law, IOSEF Tech's liability for any
claim arising from a purchase is limited to the value of the product(s)
in question. We are not liable for indirect, incidental, or consequential
loss, including loss of business or data.
7. CANCELLATIONS
Orders may be cancelled prior to dispatch by contacting our team. Once an
order has been dispatched, our standard Refund and Returns Policy
applies.
8. GOVERNING LAW
These terms are governed by the laws of the Republic of South Africa, and
any disputes will be subject to the jurisdiction of the South African
courts.
9. CHANGES TO THESE TERMS
We may update these terms from time to time. The version in effect at the
time of your order will apply.
10. CONTACT US
For questions regarding these terms, contact info@iosef.co.za.